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14 Customer Success Manager jobs

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IT - Software Development Poland Customer Success Manager
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Full time  (14)
BlackLine
26/09/2026
Full time
Senior Data Engineer
BlackLine Krakow, Poland
Get to Know Us It's fun to work in a company where people truly believe in what they're doing! At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance. Being a best-in-class SaaS company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting-edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers. This role is specifically...
Brown Brothers Harriman
19/08/2026
Full time
Technical Manager
Brown Brothers Harriman Krakow, Poland
At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career. Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years old Technical Manager is one of the most critical foundational hires on our team. You'll own the non-AI core of the platform - the workflow orchestration engine, data processing layer, API services, and the infrastructure that makes everything reliable at scale. You'll lead and grow the platform engineering team, set technical standards, and define the architecture that underpins how financial services firms create and execute their data integrations and transformations. This is a player-coach role....
Worldline
22/09/2026
Full time
Product Manager
Worldline Warsaw, Poland
Who We Are Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution. The opportunity We are looking for a Product Manager to own the first-party data products that enable Risk Technology. This role sits at the intersection of business, data and technology and is accountable for ensuring that trusted, usable and well-controlled data flows from multiple source systems through the central data lake into risk platforms and processes. You will maintain an end-to-end view across domains, dependencies and delivery activities, bringing together data owners, engineering teams,...
IG Group
19/09/2026
Full time
BI Analyst/Looker Developer
IG Group Krakow, Poland
So, who are we? IG Group is a FTSE 100 fintech operating across five continents, serving over 1.4m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. Your role in the team's success This role exists to turn IG's data into clear, compelling insight that business users can act on. You will design and build intuitive Looker dashboards, partner closely with stakeholders across the business to understand what they need, and tell the stories behind the numbers in ways that drive better...
XTB online investing
14/09/2026
Full time
Product Manager
XTB online investing Warsaw, Poland
We are building XTB – a global investment company offering innovative technological solutions that allow our clients to effectively manage their finances in multiple ways. All of this within a single, intuitive XTB app already used by over one million users worldwide! We are a certified Great Place to Work company. Who is a Product Manager at XTB? You are responsible for shaping the product: defining the future vision and selecting KPIs that align with the area and company goals. The client is your top priority - you validate your intuition through research and monitor customer satisfaction. You operationalize the product vision: you translate the vision into concrete steps and tasks for the development team. You manage collaboration with stakeholders such as the legal department, risk department, marketing, and technical departments supporting product development: you coordinate actions to ensure a successful product launch. You partner with the Engineering Team...
PayU
02/09/2026
Full time
Product Manager (Card Payments)
PayU Warsaw, Poland
About PayU PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day. Join our team and take ownership of a product area within the card payments domain. You’ll make impactful product decisions, balance business and stakeholder needs, and drive business outcomes. Interested? Read on and apply! Responsibilities & Key Activities Define the long-term vision for the product and establish a roadmap to achieve it, Conduct market research to understand customer needs, industry trends, and competitive landscape, Use market...
IG Group
01/09/2026
Full time
Customer Experience Quality Assurance Team Lead
IG Group Krakow, Poland
About IG Group IG is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. About The Team Our Krakow office is a core part of our global Operations function, and the Customer Experience (CX) teams we support here and around the world are held to a high standard - because in a regulated business, how we treat clients matters as much as what we offer them. This role sits within Quality Assurance, part of our...
Verisk
18/08/2026
Full time
Software Development Manager
Verisk Krakow, Poland
Job Description At Verisk, we build technology that helps the world's leading insurers make smarter, faster decisions. As a global leader in data analytics and risk assessment, we combine deep industry expertise with cloud-native engineering, AI, and advanced analytics to solve complex business challenges. We're looking for a Software Development Manager to lead a talented engineering team, drive technical excellence, and deliver scalable, high-quality software solutions. You'll play a key role in shaping engineering culture, developing people, and partnering across product and technology teams to build innovative products that make a real difference for our customers. Join a global organization where you'll have the opportunity to influence technology strategy, empower engineers to do their best work, and help shape the future of intelligent risk solutions. Responsibilities Effectively lead a team of software developers/analysts in the requirements, design,...
IG Group
12/08/2026
Full time
Senior Platform Engineer
IG Group Krakow, Poland
So, who are we? IG is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. Your team This role is part of our Platform Engineering team -- they are responsible for building the cloud and containers platform landscape to support the business applications via self-service capabilities and automation. Your role in the team's success The Senior Platform Engineer is a hands-on technical contributor responsible for...
IG Group
12/08/2026
Full time
BI Analyst/Looker Developer
IG Group Krakow, Poland
So, who are we? Hello, we're IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto. We are ambitious. Over 340,000 people already use our platforms. We're global with offices in 18 countries and products in 16 regions. We're hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers. We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth. Your role in the team's success This role exists to turn IG's data into clear, compelling insight that business users can act on. You will design and build intuitive Looker dashboards, partner closely with stakeholders across the business to...
IG Group
08/08/2026
Full time
Quality Assurance Team Lead
IG Group Krakow, Poland
About IG Group IG is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. About The Team Our Krakow office is a core part of our global Operations function, and the Customer Experience (CX) teams we support here and around the world are held to a high standard - because in a regulated business, how we treat clients matters as much as what we offer them. This role sits within Quality Assurance, part of our...
XTB online investing
04/08/2026
Full time
Product Manager (Ledger Domain)
XTB online investing Warsaw, Poland
XTB is a global company from the financial industry, focusing on online trading of financial instruments. We are the largest FinTech in Poland and a leader in Central and Eastern Europe, and the range of our operations covers several countries, including Asia and South America. At XTB, we focus on the development of our employees, giving them opportunities to gain knowledge and skills in various fields, as well as offering a number of training and development programs. If you are looking for challenges and want to gain valuable experience in an international business environment, XTB is the right place for you. We are a certified Great Place to Work company. Responsibilities Who is the Product Manager at XTB? You are responsible for the shape of the product: the vision for the future and the selection of KPIs that correspond to the KPIs of the area and the company. Key Responsibilities: Building a development strategy for the accounting system through close cooperation...
IG Group
31/07/2026
Full time
Data Engineering Team Lead
IG Group Krakow, Poland
So, who are we? IG Group is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. Your team IG’s Data function is a central capability serving both central and divisional business lines across the entire IG estate. The Data Engineering team is responsible for the platforms that underpin analytics, reporting, compliance, and client-facing data products, and that will increasingly power AI and machine-learning use...
PayU
28/07/2026
Full time
NetSuite Engineer
PayU Poznan, Poland
The NetSuite Engineer plays a critical role in ensuring stable, compliant, and scalable financial operations within NetSuite. This position partners closely with Finance teams to support daily operations while actively contributing to the implementation, stabilization, and continuous optimization of the ERP system. The role is key to building internal NetSuite expertise within PayU, reducing reliance on external vendors, and ensuring business continuity following the SAP system decommissioning. Combining deep NetSuite expertise with hands-on ownership of financial processes and data, this position acts as a single point of accountability for system stability, automation, and reporting integrity. Responsibilities: Provide day-to-day operational support to Finance teams, including Accounting, Billing, Tax, Treasury, and Procurement Ensure accuracy, reliability, and completeness of financial processes such as invoicing, revenue recognition, journal entries, and period-end...
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