49 Client Service Manager jobs

Join us as a Europe Card Issuing Sales Manager, where you will manage and develop relationships with our customers across Europe, working closely with Coverage and Product teams, operating within a matrix structure and with clear revenue accountability. You will ensure customer satisfaction, identify new business opportunities, and act as the key link between the client and our internal teams. In addition, you will proactively explore and pursue new opportunities with potential customers in the market to support our Issuing as well as wider Europe Cash Management growth strategy. The role will be based in Amsterdam. You will act as a trusted advisor, develop long-term commercial opportunities, and ensure that Barclays is positioned as the preferred partner for card issuing and wider cash management across Europe. This is a unique opportunity to help build and scale a European issuing business at a time of significant regulatory change and client demand, working with institutional...

Head of Alternative Investments | Barclays | Switzerland. We are seeking an experienced alternative investment specialist to act as the key link between product teams and clients, providing expert knowledge, support, and commercial insight across a range of alternative investment solutions. This role focuses on private markets, private equity, hedge funds, and related alternative investment products, supporting both internal stakeholders and external clients, and will offer significant visibility to the successful candidate. Working closely with Investment Advisory (IA), Private Banking (PB), and Hedge Fund teams, the successful candidate will play a pivotal role in driving the distribution and adoption of alternative investment products within the Swiss market. Required Skills & Experience Minimum 5 years’ relevant experience within alternative investments, private equity, hedge funds, or private markets gained at a leading investment firm, asset manager, private bank,...

About this role As Europe Sales Manager , the core mission is to win new business, grow the territory and deliver against ambitious sales targets. The role owns the full sales cycle—from the first client engagement through negotiation and contract signature—while developing trusted, long-term relationships with clients, senior executives and key opinion leaders across the banking and financial services sector. Success in this position requires strong commercial instincts, a sharp understanding of the market and the ability to identify, shape and convert complex opportunities into signed business. The role also contributes to market analysis, strategic account development and strengthening our position across the assigned territory. Your responsibilities Own and deliver New Logo sales targets established by the Regional Sales Director, building and executing a focused territory sales plan aligned with our strategy Lead the complete new-logo sales cycle, from prospecting...

Payment & Cash Management Sales, Financial Institutions (PCM FI) Wholesale Banking is looking for a PCM Sales Consultant, based in Brussels, covering a portfolio of Payment Service Providers (PSPs) and Non Bank FIs (NBFIs) from a PCM product perspective. Job Description Within Financial Institutions (FI), the NBFI PCM team focuses on a diversified landscape including pension funds, insurance companies, asset managers, and increasingly new entrants in the payments ecosystem such as (licensed and regulated) Payment Service Providers (“PSPs”). In this role, you will manage and grow a portfolio of these clients within ING’s defined risk appetite, with a clear responsibility to expand PCM revenues through developing existing business and onboarding qualified new clients. Your Work Environment The PCM Sales FI team operates across Amsterdam and Brussels, serving FI clients globally. You will collaborate closely with Compliance, Product Management, FI relationship teams across...

Fancy helping to shape the future of FinTech? We’ve always been innovators. In 1996 we were the first company to share exchange rate information, free of charge on the internet. Today, we’re a world leading online trading group. Join us to: Help build the future of online trading. Be part of a culture driven by integrity, and global impact. Become part of an award-winning* company. We are only as good as our people. Luckily, our people are the best. Join us! *You can check out our full list of awards here . How do we work? This is a senior leadership role reporting to the CTO, working in close partnership with the heads of product, infrastructure, data, and security. You'll be responsible for the overall health, productivity, and direction of an ~80-person engineering department spanning multiple product areas. We work in a hybrid model from our offices in Krakow or Warsaw. Travel to build relationships with engineering teams and stakeholders in-person further...

Key Responsibilities Strategy Strategies for Revenue generation and business development Business objectives and goals Drive the Digital Agenda Business Acquisition & Sales Management Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue. Achieve the Targets set in terms of product mix, active/ passive ratio, liability targets, no. of transactions. Induction of all (NTB) new customers brought in by the Branches & Direct Sales team. Achieve “best in class” productivity in order to maximize the efficacy of the sales process. Achieve the budgeted cross sell targets, consistency and penetration. Aggressive Sales call plans to acquire large prospective customers through referrals. Ensure coverage of customer base in accordance with the approved contact plans. Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.) Maintain and update customer information on C...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. We are looking for a Senior Operations Manager with crypto domain expertise to make sure our products are fully supported by the operations behind them. As we scale spot trading, onboarding, payments and client support, this is the dedicated operational resource in the department that keeps it all running smoothly for clients. You will be the operational bridge between the business and the group's centralised back-office, customer support and payments teams. You will coordinate those teams to support every product, design and automate the operating processes they follow, keep everything documented and the staff trained, and track the metrics that...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. The Head of Risk will be the accountable risk leader for the UK entity, responsible for ensuring that all material risks affecting UK clients, regulatory posture, and operational resilience are identified, assessed, monitored, and reported effectively. This is a broad role covering financial risk (excluding direct dealing oversight), operational risk, conduct risk, and third party/outsourcing risk. A defining characteristic of this role is its operating model. Many core risk functions are delivered by the Group Risk team on an outsourced or shared services basis. The Head of Risk does not need to build and staff every capability locally. Instead, they...

Copenhagen (HQ), Denmark Would you like to take practical ownership of Saxo’s global Workday solution and lead a small team that keeps our core HR platform running while continuing to improve it? About The Job Our HRIS team combines day-to-day operations with development and project delivery. As Head of HRIS, you will work closely with the team and remain directly involved in priorities, problem-solving and delivery. You will act as the main link between People & Culture, Technology, control functions and external partners within the HR systems space. You will join Group People & Culture's Reward, People Data & Systems team, reporting to the Head of Reward and working closely with stakeholders across the global organisation covering 12 countries. During your first months, you will work alongside the current role holder, effectively acting as deputy while building knowledge of the platform, processes and stakeholders. You will then take full ownership when she...

About The Job Join our Direct Commercial team in London as the Head of Direct Sales, where you will lead and inspire one of Saxo’s most successful sales teams, while also playing a key role in driving new business. As the Head of Direct Sales, you will drive growth, innovation, and client success for the most valuable clients in our portfolio. You will bring sales leadership, strategic direction, and business development within the portfolio of Elite clients. This is your opportunity to shape the future of our Elite VIP client business, exceed ambitious targets, and make a real impact across multiple markets. Reporting directly to the CEO, you will lead a core focus area of the business with a mandate to drive innovation and growth. The Saxo Elite offering caters to our most valuable direct-to-customer clients contributing a substantial portion of the business’ revenue. As the Head of Direct Sales, you’ll be responsible for your own book of clients, originating new business,...

Overview Connecting clients to markets – and talent to opportunity. With 4,500+ employees and over 300,000 commercial, institutional, payments, and retail clients, we operate from more than 70 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth. Role Purpose The Head of Fraud will lead the design, implementation and continuous enhancement of the enterprise Fraud Risk Management Framework across all business lines and jurisdictions. The role will set fraud strategy, strengthen prevention and detection capability, enhance...

JOB TITLE: Digital Assets Product Manager (Associate Director) SALARY: Competitive - will be discussed at interview stage LOCATIONS: London, Glasgow, Edinburgh, Manchester or Birmingham HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at one of our office sites. About this opportunity: As a Digital Assets Product Manager, you'll help shape the future of how money moves and the next generation of products on blockchain. Working at the forefront of an emerging area in financial services, you'll develop and launch new capabilities that could transform how our Business & Commercial Banking clients transfer money, manage liquidity and access financial services. Your initial focus will be supporting the rollout of stablecoin-based transfers, translating an emerging technology into a practical, scalable proposition that delivers real value for our clients. You'll also...

XTB is a global company from the financial industry, focusing on online trading of financial instruments. We are the largest FinTech in Poland and a leader in Central and Eastern Europe, and the range of our operations covers several countries, including Asia and South America. At XTB, we focus on the development of our employees, giving them opportunities to gain knowledge and skills in various fields, as well as offering a number of training and development programs. If you are looking for challenges and want to gain valuable experience in an international business environment, XTB is the right place for you.   Find out more about our B2B solutions and tech stack on our institutional partners page: https://institutional.xtb.com/ We are a certified Great Place to Work company. Responsibilities: Lead and manage a small institutional sales team Drive sales of liquidity for financial instruments Support ongoing institutional client services Assist in...

Genome is a fully digital financial platform that delivers everything users expect from traditional banking, faster, safer, and online. We are a Lithuania-based Electronic Money Institution licensed by the Bank of Lithuania, serving both businesses and individuals, primarily across the EU and beyond. Our platform offers a wide range of services, including dedicated IBAN accounts, payment processing, currency exchange, and local and international transfers (SEPA and SWIFT). Clients can manage their finances through a smart, intuitive dashboard available on desktops and mobile apps for iOS and Android. Genome is looking for a Head of Acquiring ! Key Responsibilities Strategic Leadership Contribute to and execute the company’s acquiring strategy, supporting business growth and market expansion. Coordinate the dedicated Acquiring team, driving strong performance and operational excellence. Develop and manage relationships with acquiring banks, PSPs, card schemes, and...

About Us Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day. Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time. Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets. Role Overview The Onboarding Operations Manager is an execution-focused role responsible for supporting the pre-enablement stage of onboarding, ensuring seamless delivery into production and maintaining high-quality onboarding experiences for customers, partners, and internal stakeholders. The role acts as a key bridge between onboarding excellence and operational...

About Tide At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide Facts Tide is available for UK, Indian, German and French SMEs Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and...

Who are we? At OpenPayd, we are building a universal financial infrastructure to power the growth of the digital economy. Our rails-agnostic approach empowers any business to move and manage money globally - across both traditional rails and stablecoins — at scale, and in real time. The OpenPayd platform delivers a suite of banking and payments infrastructure: accounts in over 40 currencies, FX, on/off ramp, international and domestic payments, Open Banking services – all via a single API. A global network of licences alongside our best-in-class tech is why we're trusted by 1000+ enterprise clients to process over $180bn volume annually. How will you add value to the OpenPayd journey? Identify high-potential clients and prospects, cultivate a robust pipeline across diverse verticals & own a revenue target assigned to you Craft & deliver comprehensive presentations and proposals for potential clients Being part of a dynamic new business team supported by every...

Role Overview The Director of Engineering – UK Payments will provide senior technology leadership for ClearBank’s UK-focused payments capabilities, owning the technical strategy, delivery oversight, and evolution of this domain, providing a highly utilised and relied upon set of capabilities for clients. This role will lead an established set of teams as they evolve payments capabilities to scale and meet developing client needs. The Director will collaborate closely with Product partners to shape the long‑term roadmap, ensure robust technical foundations, and guide ClearBank’s progression in this vital domain. Key Responsibilities Strategic Leadership Own the technology strategy for UK Payments, ensuring alignment with ClearBank’s wider platform and technology strategy. Partner with the Head of Product for UK to define and evolve a clear, credible roadmap covering near‑term delivery and longer‑term technical direction. Provide domain leadership and technical...