21 Client Service jobs in London

Since launching in 1989, CMC Markets has become one of the world's leading online CFD and financial spread betting providers, with nearly 45 million trades executed annually across Europe, Asia Pacific and North America. CMC Markets is hiring a Client Services Executive in London. The role will support the wider team in ensuring strong customer service coverage during a period of growth across the business. It will help maintain a high standard of client support across multiple areas of the organisation. This position plays an important role in ensuring customers receive timely and effective assistance. *This role requires 5 days onsite in our offices near Liverpool St station* Role and Responsibilities: Provide high calibre client service to ensure a positive client experience Take ownership for owning and driving an excellent client experience for our clients through all touch points in the client lifecycle. This includes: trading execution (trade on behalf of clients),...

Eightcap is a dynamic online trading provider, focused on the delivery of exceptional trading tools and professional insights to enable smarter trading, with a commitment to excellence and a passion for delivering trading technology to active clients. The company is headquartered in Melbourne, Australia, and has offices in the UK, Cyprus, Bulgaria, Bahamas, and the Seychelles. The Client Relationship Manager plays a key role in enhancing client satisfaction, driving retention, and reinforcing Eightcap's reputation as a leading online trading business. Through strategic relationship management and pro-active support, the role contributes to the company's growth and long-term success. Requirements To drive real impact in this role, you will: Own the Full Sales Cycle: You'll manage the complete Retail journey from first application to active trader, helping new clients navigate onboarding with clarity and confidence. Build Relationships That Last: Working directly with...

Eightcap is a dynamic online trading provider, focused on the delivery of exceptional trading tools and professional insights to enable smarter trading, with a commitment to excellence and a passion for delivering trading technology to active clients. The company is headquartered in Melbourne, Australia, and has offices in the UK, Cyprus, Bulgaria, Bahamas, and the Seychelles. The Client Relationship Manager plays a key role in enhancing client satisfaction, driving retention, and reinforcing Eightcap's reputation as a leading online trading business. Through strategic relationship management and pro-active support, the role contributes to the company's growth and long-term success. Requirements To drive real impact in this role, you will: Own the Full Sales Cycle: You'll manage the complete Retail journey from first application to active trader, helping new clients navigate onboarding with clarity and confidence Build Relationships That Last: Working directly with...

About The Job Join our Direct Commercial team in London as the Head of Direct Sales, where you will lead and inspire one of Saxo’s most successful sales teams, while also playing a key role in driving new business. As the Head of Direct Sales, you will drive growth, innovation, and client success for the most valuable clients in our portfolio. You will bring sales leadership, strategic direction, and business development within the portfolio of Elite clients. This is your opportunity to shape the future of our Elite VIP client business, exceed ambitious targets, and make a real impact across multiple markets. Reporting directly to the CEO, you will lead a core focus area of the business with a mandate to drive innovation and growth. The Saxo Elite offering caters to our most valuable direct-to-customer clients contributing a substantial portion of the business’ revenue. As the Head of Direct Sales, you’ll be responsible for your own book of clients, originating new business,...

We’re on a mission to back the UK’s small businesses like no one else ? Small businesses are the backbone of the economy, and we’re here to help them win. We’ve built a platform that uses clever data to get them the funding they need in minutes, not weeks. At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company. It’s a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts. We’re a high-performing team that chooses to lift each other up. We challenge, we champion, and we have each other’s backs - because we know that when we stand together, we move faster and build better. The impact is real: Last year alone, the businesses on our platform generated £7.2bn for the UK economy ? Come and join a mission that matters! [Read our Impact Report] | [See our Trustpilot] The role ⚡ ? London (Hybrid) | ? 3 days in the office | ? Competitive salary + Benefits As an Asset...

Company Description: Valutico is a B2B FinTech company that operates an international valuation platform designed to empower financial service providers and valuation professionals with data-driven tools for more efficient analysis. Experience: Mid-Level Availability: Full-time Job Function: Customer Success Manager Location: Remote Salary: £40-45k Base + Commission What are we looking for: An English-speaking Customer Success Manager (CSM) for Europe to join our international team. Responsibilities Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals Facilitate interaction and workflow between project team members, including third-party service providers, to ensure deliverables are on time...

Blockchain is connecting the world to the future of finance. As the most trusted and fastest-growing global crypto company, it helps millions of people worldwide safely access cryptocurrency. Since its inception in 2011, Blockchain has earned the trust of over 90 million wallet holders and more than 40 million verified users, facilitating over $1 trillion in crypto transactions. We’re looking for an Institutional Sales Associate to help drive growth of our institutional business within the EMEA region. This role is responsible for managing high-value institutional accounts, driving long-term revenue growth, and delivering a consistently strong client experience. You will sit at the intersection of traditional finance and decentralized technology, promoting our comprehensive suite of services including OTC Spot, Options, and bespoke Market Making solutions. This role requires a blend of relentless business development, strong interest and understanding of crypto and...

We are experiencing rapid growth and undergoing transformation, as the Business Analyst you will work within the BA team to help deliver new features to our varied customer base. We are continuously looking to improve a clients onboarding journey from the point of registration, Account applications, Processing of the accounts including necessary KYC, Sanctions and regulatory checks to the point the users account is successfully opened. This covers support across the various regions CMC Markets operates in which each have their own regional requirements. You will experience highly engaged senior stakeholders and help manage and support the delivery of a varied set of strategic projects across different areas of the products. It is fast paced, we have a fantastic culture, and a passion for innovation and the desire to be the best at what we do. Responsibilities: You will engage with the project stakeholders and use your comprehensive skills to lead the analysis on a set of...

WHO WE ARE At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide. Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like. Trustly is a global team of innovators, collaborators, and doers.  If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays. About the team The Pay Account Management team at Trustly is responsible for driving growth, retention, and strategic partnerships across the company’s Pay portfolio - covering every sector outside Gaming and Financial Services. The...

Overview Overview Connecting clients to markets – and talent to opportunity. With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth. Business Segment Overview Corporate: Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight, you’ll have the opportunity to...

FintechOS is the global leader in fintech enablement, with a mission to make fintech innovation available to every company. Our Unified Product simplifies and accelerates the launch, servicing, and growth of financial products and services, helping organizations achieve value up to 10 times faster than traditional approaches. With FintechOS, financial institutions can launch new financial solutions in as little as 12 weeks. About the Role We are looking for an experienced Account Manager with a strong understanding of financial institutions and the fintech SaaS landscape to support and grow our existing client portfolio. You will play a key role in helping customers successfully adopt, expand, and maximize the value of the FintechOS platform while driving long-term partnerships, customer retention, and revenue growth. Working closely with executive stakeholders, you will act as a trusted advisor and strategic partner, helping organizations innovate, transform, and scale...

About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence. Role Summary Location: London Hybrid Full-Time Payoneer is looking for a seasoned, energetic, and ambitious Partnership Manager, based in London. The role will be responsible for scaling the Partnerships acquisition channel and driving channel partnerships in the region. The role is expected to deliver revenue...

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About The Team The Global Alliances and Channels team owns the Go-To-Market (GTM) partnerships for Stripe including management consultants, payment advisors, systems integrators and technology partners. We drive the development of the partnerships including enablement and solution design along with the go-to-market strategy where we work with partners to source new opportunities for Stripe and ensure they are delivered and activated with world class quality....

The Job The New Business Sales Executive w ill be responsible for converting inbound calls and leads into new merchant opportunities while proactively generating their own sales pipeline with a strong focus on the Competition and Game of Skill vertical. The role will combine lead conversion with targeted outbound prospecting, identifying and engaging prospective merchants, developers, referral partners, and key industry contacts to drive sustainable new business growth. The successful candidate will quickly qualify prospects, understand their requirements, and progress opportunities through the sales pipeline to onboarding, where they will be responsbile for the successful ramp up of processing from the merchant, whilst closely working aligned to the Relationship Maangement team. What you'll be doing Responsibilities (80% prospecting / 20% inbound leads) ·        Convert inbound calls, online enquiries, and referral leads into new...

Who are we? At OpenPayd, we are building a universal financial infrastructure to power the growth of the digital economy. Our rails-agnostic approach empowers any business to move and manage money globally - across both traditional rails and stablecoins — at scale, and in real time. The OpenPayd platform delivers a suite of banking and payments infrastructure: accounts in over 40 currencies, FX, on/off ramp, international and domestic payments, Open Banking services – all via a single API. A global network of licences alongside our best-in-class tech is why we're trusted by 1000+ enterprise clients to process over $180bn volume annually. How will you add value to the OpenPayd journey? Identify high-potential clients and prospects, cultivate a robust pipeline across diverse verticals & own a revenue target assigned to you Craft & deliver comprehensive presentations and proposals for potential clients Being part of a dynamic new business team supported by every...

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.  If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: Ripple is growing, and we're looking to hire an experienced Senior Sales Manager, based in London to cover the German and Austrian markets. This sales quota-carrying position is responsible for revenue generation through the direct sale of Ripple Products, including Custody, Payments and Stablecoin, to crypto natives and FinTechs. The ideal candidate lives and...

The world of digital assets is accelerating in speed, magnitude, and complexity, opening the door to new ways for leveraging the blockchain. Fireblocks’ platform and network provide the simplest and most secure way for companies to work with digital assets and it trusted by some of the largest financial institutions, banks, globally-recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more. Welcome to Fireblocks , the industry-leading digital asset infrastructure technology company responsible for 15% of all crypto transactions! Here’s The Bit About Us Fireblocks is an enterprise-grade platform delivering a secure infrastructure for moving, storing, and issuing digital assets & cryptocurrencies. At Fireblocks, we enable businesses to securely build, run and scale digital asset operations through the Fireblocks Network and MPC-based Wallet Infrastructure. Our next-generation multi-layer technology...

Who are we? At OpenPayd, we are building a universal financial infrastructure to power the growth of the digital economy. Our rails-agnostic approach empowers any business to move and manage money globally - across both traditional rails and stablecoins — at scale, and in real time. The OpenPayd platform delivers a suite of banking and payments infrastructure: accounts in over 40 currencies, FX, on/off ramp, international and domestic payments, Open Banking services – all via a single API. A global network of licences alongside our best-in-class tech is why we're trusted by 1000+ enterprise clients to process over $180bn volume annually. How will you add value to the OpenPayd journey: Qualifying inbound leads and distribute the high-quality opportunities to the relevant team members Join product demonstrations with other Sales Executives and Sales Managers and continue to support the sales process as required Run weekly email campaigns to target account lists to...

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. We help companies across the UK and Europe build the next generation of financial experiences by giving them secure, reliable access to the financial ecosystem. We identify and engage high-potential...