3 Client Service jobs

As an Account Manager , you’ll be the key point of contact for merchants—ensuring a smooth onboarding experience, addressing their needs, and unlocking opportunities for growth through cross-selling and upselling. You’ll collaborate closely with global teams and use strong communication skills to deliver value at every step. If you're proactive, organized, and driven by results, this role is for you. What You Will Need To Do Work closely with merchants, ensuring a positive onboarding experience, and ensuring they receive the best pricing and payment options suited to their needs. Build and maintain strong relationships with merchants, providing a consultative approach to ensure their needs are met. Learn and understand our entire product offering. Enabling you to cross-sell and upsell these new products to your merchants. Answer any queries our merchants may have regarding our products. Collaborate with internal teams, including Marketing, Sales, Integration, and others,...

The PT XTB Team keeps growing! Do you enjoy building strong client relationships, understanding their needs and helping them get the most from financial products and investment platforms? At the XTB Portugal Sales Department , we work every day to deliver an excellent client experience. We support new and existing clients throughout their journey, providing clear and transparent information, helping them use our platforms effectively and building long-term relationships based on trust. Since we began operating in Portugal in 2010, we have formed part of the XTB Group , a global fintech company with more than 20 years of experience, over 1,700 employees across more than 15 countries and more than 2.5 million clients worldwide. The Sales Department works closely with Research, Marketing and Customer Support. This collaboration gives us a comprehensive view of the business and enables us to provide a consistent, high-quality service while contributing to XTB’s continued growth...

About Us We are a global online CFD brokerage that offers clients the opportunity to trade the financial markets with industry-leading technology and a premium Customer Support. Our global presence means that we have offices in over 15 countries and are regulated in multiple jurisdictions. We are an award-winning firm driven by our culture of Integrity, Ambition, Inspiration and Excellence. We strive to compete in an ever evolving and challenging environment whilst ensuring our clients are valued and serviced at the center of our business. Role Overview We are seeking a Conversion Agent . This role primarily focuses on servicing new Retail Clients by managing client lifecycle—from onboarding to First Time Deposit. Collaboration with internal stakeholders across Customer support, Trading Operations, Payments is essential for success in this role. Key Responsibilities Assist new Clients with first deposit and guide through the platform.  Nurture client...