16 Customer Operations jobs in Bucharest

Ready to leave your mark on the future of finance? Join an innovative team that is changing the financial industry by creating new solutions for millions of people around the world. At NAGA, we are revolutionizing finance by making trading and investing accessible to everyone with advanced tools that give power to all. At NAGA you are joining more than just a fintech company. You become part of a vibrant, diverse community of visionaries and problem-solvers fueled by curiosity and collaboration. Here, your influence goes beyond existing products — you are actively shaping the future of finance. We have a start-up DNA and a corporate mindset . This means we are fast and flexible, like a start-up, but we are also committed to helping our people develop and thrive within our company. If you love a challenge, are passionate about making an impact, and are ready to grow alongside a dynamic, forward-thinking team, this is where you belong. Challenge yourself. Challenge the...

Who we are: Do you want to join a well-established bank with a start-up culture? No, we’re not joking! We, at tbi , have been one the most profitable banks for years and we are growing at a fast pace. We’re a bank with a long history of success that operates as a start-up and we’re always on the lookout for new opportunities to grow our business. How do we do that? It's all about our people . Our team is made up of brave, passionate and caring people who don’t just want to follow the same path – we want to transform into mobile-first, state-of-the-art lifestyle ecosystem. Our colleagues love working here – 80% of them would recommend tbi as an employer to their friends and family. Our people are engaged in challenging and meaningful work, inspired to grow their potential and career, encouraged to learn and empowered to take decisions. That’s not corporate babble, it’s what our people say. What You’ll do:...

About IDEMIA Secure Transactions IDEMIA Secure Transactions, a division of IDEMIA Group, is the leading technology provider making it safer and easier to pay and connect. With unmatched expertise in cryptography and credential issuance, IST is trusted by over 2,000 financial institutions, mobile operators, automotive manufacturers, and IoT providers worldwide. Every day, IST secures billions of essential transactions, ensuring the highest levels of data protection and convenience. Purpose Ensure the protection of IDEMIA sites by safeguarding operations, employees, material assets and IDEMIA information. Key Missions To supervise, and actively participate in day-to-day activities during your shift; Provide customer service and support; Respond to escalation and support requests; Coordinate event management and lead initial incident management; Assist in appropriate certifications and inspections of the SEC; Monitor and track metrics and KPI’s for regular review;...

The purpose of the role The role is responsible for end-to-end product pricing, from concept design to post-launch performance, with a focus on building a modern, agile, and data-driven pricing capability. It supports the development of competitive and profitable propositions by leveraging analytics and pricing frameworks to enable faster, more informed decisions and continuous pricing optimization. The role acts as a bridge between actuarial, business, and customer perspectives, ensuring pricing decisions are both technically sound and commercially relevant. How will you contribute? 1.End-to-End Pricing Ownership Own the end-to-end pricing process for new products and changes, from concept and design through approval and launch; Develop, maintain, and validate robust pricing models aligned with business strategy, using data, experience analysis, and market insights to define and challenge assumptions; Lead pricing decisions, clearly communicating rationale,...

Who We Are Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution. The opportunity As a member of an international team, you will contribute to the strategic implementation of Open Banking assets by managing customer onboarding and change projects, helping shape the future of payments. Day-to-day Responsibilities Project management of build and change initiatives in the Open Banking department Primary point of contact for Worldline and customer-side stakeholders Steering-level communication with stakeholders Estimation, planning, and...

Ready to leave your mark on the future of finance? Join an innovative team that is changing the financial industry by creating new solutions for millions of people around the world. At NAGA, we are revolutionizing finance by making trading and investing accessible to everyone with advanced tools that give power to all. At NAGA you are joining more than just a fintech company. You become part of a vibrant, diverse community of visionaries and problem-solvers fueled by curiosity and collaboration. Here, your influence goes beyond existing products — you are actively shaping the future of finance. We have a start-up DNA and a corporate mindset . This means we are fast and flexible, like a start-up, but we are also committed to helping our people develop and thrive within our company. If you love a challenge, are passionate about making an impact, and are ready to grow alongside a dynamic, forward-thinking team, this is where you belong. Challenge yourself. Challenge the...

Who We Are Hi, we’re FintechOS, the global leader in fintech enablement. Our mission is to make financial innovation accessible to every organization. The FintechOS platform simplifies and accelerates how financial products and services are launched, serviced, and scaled — helping businesses realize value up to 10x faster than traditional approaches. Unlike other fintech solutions, FintechOS liberates data from the core, empowering organizations to create personalized, data-driven financial products and experiences at scale. As a cloud-native platform, FintechOS integrates seamlessly with any technology or service, financial or non-financial, connecting both modern and legacy ecosystems. We’ve built a world-class technology foundation and assembled a diverse, high-performing engineering team passionate about redefining what’s possible in fintech. About the Role As a Senior Data Core Framework Engineer, you’ll own and evolve the Data Core framework (“dc-framework”) — the...

Who We Are PAYONE is a joint venture between Worldline and the DSV Group (Deutscher Sparkassenverlag) and one of the leading payment service providers in Germany and Austria. With more than 260,000 customers and six billion transactions processed per year, we enable merchants and service providers – whether in-store, mobile or online – to meet the demands of cashless payments through fast, simple and reliable digital processes. We offer tailored solutions for companies of all sizes and industries, designed in line with the highest security standards. The opportunity Within the Digital Services division of equensWorldline, the Trading & Financial Information (TFI) department is involved in the design, development, and hosting of transactional applications that demand high performance and reliability for our clients in the financial markets, banking, and insurance sectors. Within the TFI department, you will be integrated into the team responsible for...

Project description The Securitization Technology team delivers and operates platforms that support the end-to-end lifecycle of securitization transactions, enabling funding, risk transfer, regulatory compliance, and reporting for the bank. We are looking for a highly experienced and proactive Senior Scrum Master who acts as the operational leader of one or more Agile teams. This is not a traditional Scrum Master role focused only on facilitating ceremonies. We need a person who takes ownership of delivery, drives execution, identifies risks early, removes blockers, challenges the status quo, and creates transparency across all stakeholders. The successful candidate will operate with a CEO mindset for their teams: • Own outcomes, not activities. • Drive accountability and execution. • Escalate risks before they become issues. • Build high-performing teams. • Ensure commitments are delivered. • Continuously improve ways of working. Responsibilities Team Leadership...

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters. Job Description As a Senior Business Analyst at Endava you will identify client needs, analyze processes, and propose solutions to align with strategic goals. While fostering efficiency and ensuring organizational success through systematic approaches, Senior BAs also mediate between clients and engineering teams to ensure project clarity. Responsibilities: Establishing and building relationship with the client's stakeholder through deep understanding business domain and...

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters. Job Description Architects design digital blueprints for client projects. They create scalable, efficient, and secure IT systems to ensure alignment with business goals before, during, and after development. Our Architects possess a blend of technical expertise, strategic vision, and strong communication skills. As a Solution Architect at Endava, you will revolutionize our clients' businesses by weaving innovative technological solutions into their operational fabric. With...

We are looking for skilled Senior Sales Executive who will be responsible for hunting and closing large-scale merchants in the European Economic Area (including but not limited to Poland, the Czech Republic, and Romania). You will be targeting traditional e-commerce and regulated industries like gambling, gaming, crypto, and brokerage. You will own the full sales cycle, including prospecting, pipeline management, forecasting, and negotiation to meet individual and company goals. You will collaborate with internal business and technical teams to craft competitive offers, build executive relationships, and mobilize resources to close opportunities. Responsibilities Prospecting and selling complex PayU payment solutions within the European Economic Area (including but not limited to Poland, the Czech Republic, and Romania) to large businesses in traditional e-commerce and other industries such as gambling, gaming, crypto, and brokerage firms not currently serviced by PayU (pure...

Company Description Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. Job Description More about our mission and what we offer . Our ability to offer hyper-localised products and services determine the quality of our service to our Romanian customers. And our relationships with regulators, governments, and payment systems are crucial too. So, we’re on the hunt for an executor with a brilliant mind and strong complex problem-solving skills to help more customers save money with us. We’re looking for a Country Manager for Romania. This is a unique...

About Temenos Temenos is a global leader in banking technology. Through our market-leading core banking suite and best-in-class composable solutions, we are modernizing the banking industry. Banks of all sizes utilize our adaptable technology – on-premises, in the cloud, or as SaaS – to deliver next-generation services and AI-enhanced experiences that elevate banking for their customers. Our mission is to create a world where people can live their best financial lives. VALUES Care About Transforming The Banking Landscape. Commit to being part of an exciting culture and product evolving within the financial industry. Collaborate effectively and proactively with teams within or outside Temenos. Challenge yourself to be ambitious and achieve your individual as well as the company targets. The Role We are looking for an experienced Data Solutions Architect to lead the design and delivery of modern, scalable, and secure data solutions across our enterprise. This...

Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Senior QA Analyst (Manual & Automation) to join our ever-evolving NAP QA team and help shape the future of global commerce. What You’ll Own As The QA Analyst Senior We are looking for bright talent who can build future testing capability for ongoing BAU delivery and drive quality improvements across multiple agile teams. You will be working on the QA Team who caters to the product, platform and business needs for the Acquiring Agile Release Train. Quality Assurance team is fundamental to unlocking value for our Merchant business, being relied upon to both ensure the stability of our production releases and deliver new boundary breaking products for our customers. This includes full testing of the Merchant Acquirer lifecycle. What You'll Bring Proven track record of systems integration testing across multiple team and application boundaries, including 3rd...

Scopul Rolului Asigurarea unei administrari eficiente si corecte a portofoliului de produse Bancassurance (Credit Life), prin gestionarea activitatilor operationale, reconcilierea datelor si colaborarea cu partenerii financiari. Viitorul coleg/ viitoarea colega va contribui la buna functionare a proceselor end-to-end si la calitatea datelor, avand totodata un rol activ in identificarea si implementarea oportunitatilor de simplificare, automatizare si imbunatatire continua a fluxurilor operationale. Cum vei putea contribui? Administrarea contractelor de Credit Life in sistemele de administrare pentru businesul de Bancassurance; Reconcilierea lunara cu partenerii, import lunar asigurati noi / rezilieri si calcularea primelor si a retururilor de prima pentru produsele alocate; Verificarea fisierelor zilnice/ lunare primite de la institutii financiare si verificarea incasarilor venite in urma reconcilierii cu partenerii; Asigurarea corectitudinii fisierelor de...