25 Customer Success Manager jobs

Get to Know Us It's fun to work in a company where people truly believe in what they're doing! At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance. Being a best-in-class SaaS company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting-edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers. This role is specifically...

Who We Are Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution. The opportunity As a strategic product and go-to-market leader who drives growth and profitability in the region, you will take ownership of critical SMB solutions across the product portfolio for the CEE region. You will be the vital link between local market needs and core product capabilities, shaping end-to-end solutions from market definition through roadmap development to go-to-market execution. This high-impact role positions you at the centre of our SMB growth strategy, where you'll translate...

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career. Location: Kraków Hybrid model: Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years old The Tax Product Support Analyst performs an active role in the development, enhancement, and maintenance of GTS’ business applications, as well as other interacting or connecting systems, data sources, and platforms, develops and maintains documentation related to applications, coordinates and delivers training with end users, and reports to a Senior Tax Product Manager, who manages the delivery of tax-focused products in various areas across GTS’ remit (i.e., Investment Tax, Tax...

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career. Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years old Technical Manager is one of the most critical foundational hires on our team. You'll own the non-AI core of the platform - the workflow orchestration engine, data processing layer, API services, and the infrastructure that makes everything reliable at scale. You'll lead and grow the platform engineering team, set technical standards, and define the architecture that underpins how financial services firms create and execute their data integrations and transformations. This is a player-coach role....

About Planet Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day. Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time. Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets. Role Overview As part of Global Operations, you’ll be working with an amazing diverse team of talented and customer centric people across the world. We’re building a world-class operation and you’ll be empowered to make a difference so we can better serve our customers with an easy, connected, and flawless experience.  You’ll find opportunities across customer facing,...

Who We Are Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution. The opportunity We are looking for a Product Manager to own the first-party data products that enable Risk Technology. This role sits at the intersection of business, data and technology and is accountable for ensuring that trusted, usable and well-controlled data flows from multiple source systems through the central data lake into risk platforms and processes. You will maintain an end-to-end view across domains, dependencies and delivery activities, bringing together data owners, engineering teams,...

So, who are we? IG Group is a FTSE 100 fintech operating across five continents, serving over 1.4m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. Your role in the team's success This role exists to turn IG's data into clear, compelling insight that business users can act on. You will design and build intuitive Looker dashboards, partner closely with stakeholders across the business to understand what they need, and tell the stories behind the numbers in ways that drive better...

About Us Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide. In recent years, we have experienced significant growth, expanding our services and global presence. With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions. Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers. Role Overview The Onboarding Specialist is responsible for the successful onboarding, configuration, and activation of merchants utilizing payment solutions. The role serves as the primary operational contact throughout the...

We are building XTB – a global investment company offering innovative technological solutions that allow our clients to effectively manage their finances in multiple ways. All of this within a single, intuitive XTB app already used by over one million users worldwide! We are a certified Great Place to Work company. Who is a Product Manager at XTB? You are responsible for shaping the product: defining the future vision and selecting KPIs that align with the area and company goals. The client is your top priority - you validate your intuition through research and monitor customer satisfaction. You operationalize the product vision: you translate the vision into concrete steps and tasks for the development team. You manage collaboration with stakeholders such as the legal department, risk department, marketing, and technical departments supporting product development: you coordinate actions to ensure a successful product launch. You partner with the Engineering Team...

About PayU PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day. Join our team and take ownership of a product area within the card payments domain. You’ll make impactful product decisions, balance business and stakeholder needs, and drive business outcomes. Interested? Read on and apply! Responsibilities & Key Activities Define the long-term vision for the product and establish a roadmap to achieve it, Conduct market research to understand customer needs, industry trends, and competitive landscape, Use market...

About IG Group IG is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. About The Team Our Krakow office is a core part of our global Operations function, and the Customer Experience (CX) teams we support here and around the world are held to a high standard - because in a regulated business, how we treat clients matters as much as what we offer them. This role sits within Quality Assurance, part of our...

About IG Group IG is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. About The Role IG is growing its retail KYC team in Kraków, and this role owns the more complex end of client onboarding. As a KYC Analyst, you'll handle higher-risk and exception cases, support and guide junior colleagues, and help keep onboarding fast, accurate, and compliant as our retail client base grows. About The Team This...

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes - from emerging brands to Fortune 500s - use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. About the role: This role is based in Flexport’s new Warsaw office and is one of the first Account Executive positions on the ground in Poland. As part of the founding commercial...

At Nordea, traditions meet tomorrow. We are not just a bank. We are a technology-driven organization on a mission to transform finance in a secure and responsible way. Every day, we impact millions of people by ensuring seamless access to financial solutions while safeguarding their data and assets. Join us in shaping the future of banking. About Our Team Meet the SE Payments team. We are responsible for the end-to-end processing of various payments, ensuring transactions are handled accurately, efficiently and in line with regulatory requirements. In addition to our daily operations, we continuously work on improving our processes, increasing automation and developing the way we support our customers and stakeholders. We collaborate closely with colleagues across Business Areas, Operations and Technology, contributing to initiatives that strengthen our payment services. The Payments area is evolving, and this role provides an opportunity to be involved in projects and change...

About IG Group IG Group (LSEG: IGG) is a leading global fintech company, established in 1974, and headquartered in London. As an innovative member of the FTSE 100, IG Group provides dynamic online trading platforms and a robust educational ecosystem, empowering ambitious individuals worldwide in their pursuit of financial freedom. With operations spanning eighteen countries across Europe, Africa, Asia-Pacific, the Middle East, and North America, IG Group offers clients access to approximately 19,000 financial markets, including shares, forex, indices, and commodities. IG Group is undergoing a significant transformation, led by CEO Breon Corcoran, appointed in early 2024, and a leadership team that includes newly appointed executives. Our focus is on three areas: delivering quality product to our customers to better meet their needs, embedding a high-performance culture across the organisation, and being more efficient and scalable in how we service our customers through...

Job Description At Verisk, we build technology that helps the world's leading insurers make smarter, faster decisions. As a global leader in data analytics and risk assessment, we combine deep industry expertise with cloud-native engineering, AI, and advanced analytics to solve complex business challenges. We're looking for a Software Development Manager to lead a talented engineering team, drive technical excellence, and deliver scalable, high-quality software solutions. You'll play a key role in shaping engineering culture, developing people, and partnering across product and technology teams to build innovative products that make a real difference for our customers. Join a global organization where you'll have the opportunity to influence technology strategy, empower engineers to do their best work, and help shape the future of intelligent risk solutions. Responsibilities Effectively lead a team of software developers/analysts in the requirements, design,...

So, who are we? IG is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. Your team This role is part of our Platform Engineering team -- they are responsible for building the cloud and containers platform landscape to support the business applications via self-service capabilities and automation. Your role in the team's success The Senior Platform Engineer is a hands-on technical contributor responsible for...

So, who are we? Hello, we're IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto. We are ambitious. Over 340,000 people already use our platforms. We're global with offices in 18 countries and products in 16 regions. We're hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers. We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth. Your role in the team's success This role exists to turn IG's data into clear, compelling insight that business users can act on. You will design and build intuitive Looker dashboards, partner closely with stakeholders across the business to...

About IG Group IG is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. About The Team Our Krakow office is a core part of our global Operations function, and the Customer Experience (CX) teams we support here and around the world are held to a high standard - because in a regulated business, how we treat clients matters as much as what we offer them. This role sits within Quality Assurance, part of our...

So, who are we? IG is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. Your team The Cash Control Team oversees daily reconciliation of client and firm cash, ensuring the accuracy and integrity of financial records across multiple entities and jurisdictions. We manage end-to-end cash operations, including bank payment processing, cash management, and the production of key regulatory and operational reports....