80 client service associate jobs

About The Job The economy is always in motion. Developments on a macroeconomic level have a major influence on how the stock market behaves. Will the interest rates rise or fall? How will this affect the stock market? And how does consumer confidence relate to the current stock market climate? If you have a genuine interest in financial markets, and helping our investment clients gives you energy, then read on. As a Client Service Associate, you will be part of the dynamic department, consisting of 65+ Investment Specialists. The team supports our wider Global Sales efforts and is responsible for increasing customer satisfaction (NPS - Net Promoter Score). You will receive structured training from our professional and experienced leads, developing your investment expertise and knowledge. As your knowledge develops you will be able to answer client questions about investment products like turbos, futures and options, giving product related advice and sharing insights about...

We get curious people invested in the world. We believe access to global capital markets is not only for the privileged few. Our vision is to enable people to fulfill their financial aspirations to make an impact. That is why we use the power of technology to deliver clients what they need, when they need it in a user-friendly and personalized experience. Are you a passionate, service-minded professional looking for your next opportunity with international exposure? We are continuously looking for Client Service Associates to join our Client Service team located at our HQ in Copenhagen. In this role you will take part in providing first-in-class client experience in an environment where digital engagement is ever changing. We are dealing with a great variety of clients from individuals to institutional. As our new Client Service Associate, you will be assisting clients with a broad array of queries ranging from trading to funding related questions. Our Client Service team...

Company & Culture EXANTE is a pioneering wealth tech company that delivers cutting-edge centralized trading solutions and robust B2B financial infrastructure, driving value through innovative technology. Our proprietary trading platform offers seamless access to diverse financial instruments- including stocks, ETFs, bonds, futures, and options- all within a single, multi-currency account. We cultivate a culture that transcends the ordinary, where rapid responses to market dynamics and proactive problem-solving are the norm. At EXANTE, the potential to make a meaningful impact is ever-present. Our team members continuously pursue personal and professional growth, empowered to spearhead change across people, processes, and products. True innovation stems from an insatiable desire for improvement, and everyone at EXANTE is committed to fostering this spirit and propelling the company into the future. As a rapidly expanding global firm with over 600 talented employees from 65...

Company & Culture EXANTE is a pioneering wealth tech company that delivers cutting-edge centralized trading solutions and robust B2B financial infrastructure, driving value through innovative technology. Our proprietary trading platform offers seamless access to diverse financial instruments- including stocks, ETFs, bonds, futures, and options- all within a single, multi-currency account. We cultivate a culture that transcends the ordinary, where rapid responses to market dynamics and proactive problem-solving are the norm. At EXANTE, the potential to make a meaningful impact is ever-present. Our team members continuously pursue personal and professional growth, empowered to spearhead change across people, processes, and products. True innovation stems from an insatiable desire for improvement, and everyone at EXANTE is committed to fostering this spirit and propelling the company into the future. As a rapidly expanding global firm with over 600 talented employees from 65...

Proxymity does not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual’s status in any group or class protected by applicable federal, state or local law. Proxymity encourages application from minorities, women, the disabled, protected veterans and all other qualified applicants. About Proxymity Proxymity is a market leading digital investor communications platform focused on providing regulatory compliant products focused initially on Proxy Voting and Shareholder Disclosure services. Founded in London and spun out of Citi, from the very beginning our mission focused on benefitting the whole capital markets ecosystem, rather than just one part or one player within it. This ethos is endorsed by investment from global consortium of some the industry’s most influential financial institutions. Proxymity’s service offering is now a...

About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 markets. By taking the complexity out of the financial workflows–including everything from global payments and compliance, to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence. Customer Success Associate Location: Dubai, UAE Role Summary As a key member of our regional team, you will be responsible for managing and expanding existing client relationships across the financial services sector. Acting as a strategic business partner, you'll focus on client retention, upselling, and cross-selling...

About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 markets. By taking the complexity out of the financial workflows–including everything from global payments and compliance, to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence. Customer Relations Specialist – Turkish Market | Dubai We are seeking a motivated and customer-focused Customer Relations Associate to manage and grow relationships with our Turkish-speaking client segment. In this role, you will play a key part in strengthening client satisfaction, maintaining account health, resolving operational...

Overview Connecting clients to markets – and talent to opportunity. With 4,500+ employees and over 300,000 commercial, institutional, payments, and retail clients, we operate from more than 70 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth. Retail : Empower individual investors – and yourself – in the world of retail through a range of different financial products rooted in innovation and market intelligence. From FX and CFDs to precious metals, master an exciting world of wealth management tools. Position Purpose:...

About The Job Are you ready to take your career in financial services to the next level? Saxo is looking for a driven and ambitious Associate Relationship Manager to join our growing Direct Business team in London. You’ll be part of a dynamic and passionate Sales Team that manages Saxo’s VIP clients, offering you a unique opportunity to gain deep exposure to the full value chain of financial markets across multiple asset classes. In this role, you’ll work closely with internal and external stakeholders, helping to grow client relationships and promote Saxo’s global capabilities. Expect a fast-paced, collaborative environment where your contributions truly matter. Responsibilities Manage and grow a portfolio of high-net-worth clients, meeting KPIs related to AUM, revenue, and referrals Share market insights from our global strategy team and align them with clients’ strategies and Saxo’s offerings Proactively engage with clients...

About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About The Team Tide is about doing what you love. We’re looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a...

IDEMIA Secure Transactions, a division of IDEMIA Group, is a leading provider of payment and connectivity solutions. Our 10,000 employees make it their mission to unlock safer and easier ways to pay and connect. For decades, we have pioneered the future of our industry, empowering our clients to offer essential services with an unbeatable balance between high-level security and ease of use. We are uniquely positioned on the market thanks to our long-standing expertise in advanced cryptography and at-scale credential issuance. Our ultra-secure suite of products and services adopt a client-centric approach ౼ guaranteeing that the demand for immediacy, hyper-personalization and convenience for end users is met.   Join us to discover a dynamic and exciting world where your expertise can make a difference. We offer an ever-evolving environment where learning and progressing are pillars of our culture, designed to help each and everyone nurture their skills and distinctive...

Broker Operations Associate will lead the way in the team in providing a high-quality service to all LMAX clients and complete internal processes and tasks to a high-level standard with an expertise in one or more of the departmental areas. Main Duties & Responsibilities:   Support the team as the senior team member, to fully understand the operational side of client queries. Lead the way and encourage/teach team members how to perform tasks and how to enhance the client experience. Drive continuous improvement for the team's ways of working Assist Partner Success team, and Sales where necessary, with an understanding of client's trade executions with an in-depth analysis. Perform more complex payment's role, including inter-transfer, raising and resolving payments tickets, managing CASS issues and managing daily settlement requests and third party settlement platforms. Ensure DFX processes are followed accurately and in a timely manner. Work to weekly,...

Payoneer’s mission is to enable businesses of all sizes from anywhere in the world to access the rising, global economy by enabling them to transact globally as easily as they do locally. Life at Payoneer is a global community, where you’ll work with colleagues all over the world, serving small- and medium-sized business customers and partners in over 190 markets. Customer Relations Associate – Turkish Market | Dubai We are seeking a motivated and customer-focused Customer Relations Associate to manage and grow relationships with our Turkish-speaking client segment. In this role, you will play a key part in strengthening client satisfaction, maintaining account health, resolving operational and compliance issues efficiently, and supporting scalable engagement across a high-volume customer base. You will collaborate across departments to deliver an excellent client experience and support business success. What You’ll Be Investing Your Time On Oversee and manage relationships...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. We are seeking a skilled Manual QA Engineer to join our growing team. Experience & Domain Knowledge: Experience and understanding of Trading Platforms: A comprehensive grasp of the nuances of trading platforms, including transactional data, trading algorithms, and the specific challenges posed by online trading environments Financial Products Familiarity: Knowledge about products such as CFDs, stocks, and cryptocurrencies and their associated testing requirements High-Performance Platforms: Awareness of the challenges and intricacies of testing high-performance systems, especially ones catering to real-time, high-volume data Security in...

About Us At Fenergo, we're not just building software—we're transforming how the world's leading financial institutions fight financial crime. Headquartered in Dublin and trusted by over 100 of the world's top financial institutions, we're on a mission to change the game. We're more than a global leader in AI-powered client lifecycle management—we're reimagining how financial institutions tackle compliance. From Know Your Customer (KYC) and Anti-Money Laundering (AML) to rapidly evolving regulations, we turn complexity into clarity. Our FinCrime Operating System, powered by agentic AI and intelligent automation, helps financial institutions move faster, act smarter, and stay safer across 120+ countries. But we don't stop there. At Fenergo, we believe in a world where financial institutions aren't just compliant—they're confident. Where technology doesn't just meet regulations—it stays ahead of them. Our mission is to empower financial institutions to stop financial crime and...

Amsterdam, Netherlands Are you curious, excited by experimentation and always looking for a better way of doing things? Do you want to keep learning and developing whilst getting hands-on, payment-building experience? Do you want the opportunity to play an important role in a rapidly growing and exciting Fintech business? About Us At Modulr, our vision is a world where all businesses are powered by embedded payments. Modulr enables businesses, from SMEs to Enterprise, across the UK and Europe to efficiently pay-in, collect and disburse funds instantly via a range of payment schemes, accounts, and card products. We have created an industry-leading API platform with comprehensive online tools and access, to meet the demands of daily business payments. We are connected to an expanding network of accounting and payroll platforms, including Sage, Xero, BrightPay and IRIS. Our payments expertise and extensive product capability enables us to build tailored solutions to solve...

Shape the Future of the Regulatory landscape– Join Capco as a Regulatory Change Managing Principal / Director Location: UK – London or Edinburgh Practice Area: Financial Crime, Risk, Regulation, Finance Employment Type: Permanent Capco is expanding our Regulatory Change team, and we’re looking for an experienced Regulatory Change Director who can help leading financial services organizations navigate the complex landscape of evolving regulations, particularly in trade and transaction reporting. If you bring deep expertise in regulatory compliance, strong consulting skills, and a passion for solving intricate regulatory challenges, we’d love to hear from you. Why This Role As a Capco Regulatory Change Director, you will be a strategic advisor and leader, guiding financial services organizations through the complexities of regulatory transformations. You will play a pivotal role in helping clients stay ahead of regulatory changes, particularly in trade and transaction...

Job Title: Analyst Tester (Production Support) Location: Johannesburg Role Description Business analyst role / Technical analyst The role has responsibility for around supporting business queries, technical analysis of FNZ’s (Legacy SWAP) platform capabilities, business processes analysis and end to end testing (including supporting client UAT). They will work both independently and within a client aligned team to examine existing IT systems and business models, analyse customer queries (both business and technical) and resolve production support queries. These activities will likely all include the management of stakeholders (internal and external) to ensure that the client is kept updated on resolution progress. The analyst also be required to work closely with IT developers to provide oversight and clarity on resolution of the query. The analyst tester will need a broad knowledge of FNZ legacy platform capabilities and a deep understanding of assigned functional...

We believe the power of risk-driven investing can help anyone achieve a better life. And we’re here to make this potential a reality for an emerging global generation. We provide individuals in the world’s fast-developing economies with guidance, tools, and easy market access so they can trade and invest with confidence. We aim to make our clients their own wealth manager: empowered to create investment strategies and make investment decisions effortlessly, in their own time, on their own terms, in their own way. Our story goes back to the first days of online Forex trading - a pioneer of the Metatrader platform, Alpari, expanded rapidly in the world’s emerging markets and was joined in 2011 by our sister brand, FXTM. Now, we are adding further brands to our portfolio. Together, both brands have built a leading global presence in online trading serving over two million clients in 150 countries from regulated centres across four continents. Exinity is an energetic and...

About Us ClearBank is built on the belief that banking infrastructure shouldn’t slow down progress. Quite the opposite. Speed it up and that’s when you unlock potential. When you really start to innovate. That spirit and ‘can-do’ attitude is why our clients – from FinTech's and Corporates, to crypto platforms, banks and credit unions – choose to use our API to power their banking infrastructure. But it’s our people who are the stars here. They power that innovation, push harder to break boundaries. They make coming to work (or working from home) fun. They’re the ones we trust to catapult our clients to success. Just as they trust us to build a business that’s always striding forward. What You Can Expect ClearBank is a place where you can do things differently and challenge the status quo. We will give you a high level of autonomy and transparency, and we trust you to make the right decisions for the bank. If that excites you, how about joining our Corporate Development and...