94 client service associate jobs

About The Job The economy is always in motion. Developments on a macroeconomic level have a major influence on how the stock market behaves. Will the interest rates rise or fall? How will this affect the stock market? And how does consumer confidence relate to the current stock market climate? If you have a genuine interest in financial markets, and helping our investment clients gives you energy, then read on. As a Client Service Associate, you will be part of the dynamic department, consisting of 65+ Investment Specialists. The team supports our wider Global Sales efforts and is responsible for increasing customer satisfaction (NPS - Net Promoter Score). You will receive structured training from our professional and experienced leads, developing your investment expertise and knowledge. As your knowledge develops you will be able to answer client questions about investment products like turbos, futures and options, giving product related advice and sharing insights about...

We get curious people invested in the world We believe access to global capital markets is not only for the privileged few. Our vision is to enable people to fulfil their financial aspirations to make an impact. That is why we use the power of technology to deliver clients what they need, when they need it in a user-friendly and personalized experience. Are you a passionate, service-minded professional looking for your next opportunity with international exposure? We are continuously looking for Client Service Associates to join our Client Service team located at our HQ in Copenhagen . In this role you will take part in providing first-in-class client experience in an environment where digital engagement is ever changing. We are dealing with a great variety of clients from individuals to institutional. As our new Client Service Associate, you will be assisting clients with a broad array of queries ranging from trading to funding related questions. Our Client Service team...

About The Job The economy is always in motion. Developments on a macroeconomic level have a major influence on how the stock market behaves. Will the interest rates rise or fall? How will this affect the stock market? And how does consumer confidence relate to the current stock market climate? If you have a genuine interest in financial markets, and helping our investment clients gives you energy, then read on. As a Client Service Associate, you will be part of the dynamic department, consisting of 65+ Investment Specialists. The team supports our wider Global Sales efforts and is responsible for increasing customer satisfaction (NPS - Net Promoter Score). You will receive structured training from our professional and experienced leads, developing your investment expertise and knowledge. As your knowledge develops you will be able to answer client questions about investment products like turbos, futures and options, giving product related advice and sharing insights about...

We get curious people invested in the world We believe access to global capital markets is not only for the privileged few. Our vision is to enable people to fulfil their financial aspirations to make an impact. That is why we use the power of technology to deliver clients what they need, when they need it in a user-friendly and personalized experience. Are you a passionate, service-minded professional looking for your next opportunity with international exposure? We are continuously looking for Client Service Associates to join our Client Service team located at our HQ in Copenhagen . In this role you will take part in providing first-in-class client experience in an environment where digital engagement is ever changing. We are dealing with a great variety of clients from individuals to institutional. As our new Client Service Associate, you will be assisting clients with a broad array of queries ranging from trading to funding related questions. Our Client Service...

De economie is altijd in beweging, en wat er op macro-economisch niveau gebeurt, heeft een grote invloed op de aandelenmarkt. Gaan de rentetarieven omhoog of omlaag? Hoe beïnvloedt dit de aandelenmarkt? En wat betekent het consumentenvertrouwen voor de huidige situatie op de aandelenmarkt? Als je echt geïnteresseerd bent in financiële markten en het helpen van onze investeringsklanten je energie geeft, lees dan verder! Als Junior Investment Specialist maak je deel uit van een dynamisch team van meer dan 65 Investment Specialists. We ondersteunen wereldwijde Sales campagnes en werken aan het verhogen van de klanttevredenheid (NPS - Net Promoter Score). Je krijgt gestructureerde training zodat je je investeringskennis en expertise kunt ontwikkelen. Naarmate je meer leert, ga je klantvragen beantwoorden over investeringsproducten zoals turbo's, futures en opties. Je geeft productinformatie binnen de mogelijkheden van ‘Execution Only’ zonder advies te...

About the Opportunity Clearwater Analytics is growing in Frankfurt, and we want you to be part of it! Following significant expansion in the DACH market, we're looking for Client Servicing Associates to join our EMEA team and help us deliver a world-class service to some of the region's most sophisticated investors. This is a fantastic opportunity to sit at the heart of the client experience. You'll work directly with clients (asset managers, insurers, pension funds and more), resolving enquiries, validating data, and helping their investment operations run smoothly on Clearwater's leading SaaS platform. Whether you're a recent graduate eager to launch your career in fintech, or an experienced professional with a background in investment accounting or client servicing, we'd love to hear from you. We've recently opened a brand-new office in Frankfurt's Opernturm, home to a brilliant and rapidly growing local team, a clear signal of our long-term commitment to the DACH market,...

About IG Group IG is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. About The Team Our Krakow office is a core part of our global Operations function, and the Customer Experience (CX) teams we support here and around the world are held to a high standard - because in a regulated business, how we treat clients matters as much as what we offer them. This role sits within Quality Assurance, part of our...

Job Summary: Implementation Analysts are responsible for aiding the onboarding process for new clients onto the company's SaaS platform and service model. They collaborate with both clients and various Clearwater teams to assess requirements and customize solutions. These solutions are tailored to fulfill the client's accounting, compliance monitoring, performance measurement, risk analysis, and reporting necessities. Responsibilities: Demonstrates a deep understanding of Clearwater's core value proposition and effectively communicates its value to clients. Takes charge of the onboarding process for clients onto Clearwater's platform. Conducts comprehensive training sessions for Clearwater's clients, ensuring they become proficient in using the Clearwater platform. Communicates project status, issues, and risks in an effective and transparent manner. Skillfully troubleshoots and resolves customer issues that may arise during the implementation phase. Manages...

Key Responsibilities Strategy Strategies for Revenue generation and business development Business objectives and goals Drive the Digital Agenda Business Acquisition & Sales Management Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue. Achieve the Targets set in terms of product mix, active/ passive ratio, liability targets, no. of transactions. Induction of all (NTB) new customers brought in by the Branches & Direct Sales team. Achieve “best in class” productivity in order to maximize the efficacy of the sales process. Achieve the budgeted cross sell targets, consistency and penetration. Aggressive Sales call plans to acquire large prospective customers through referrals. Ensure coverage of customer base in accordance with the approved contact plans. Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.) Maintain and update customer information on C...

Blockchain is connecting the world to the future of finance. As the most trusted and fastest-growing global crypto company, it helps millions of people worldwide safely access cryptocurrency. Since its inception in 2011, Blockchain has earned the trust of over 90 million wallet holders and more than 40 million verified users, facilitating over $1 trillion in crypto transactions. We’re looking for an Institutional Sales Associate to help drive growth of our institutional business within the EMEA region. This role is responsible for managing high-value institutional accounts, driving long-term revenue growth, and delivering a consistently strong client experience. You will sit at the intersection of traditional finance and decentralized technology, promoting our comprehensive suite of services including OTC Spot, Options, and bespoke Market Making solutions. This role requires a blend of relentless business development, strong interest and understanding of crypto and...

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future. Associate Product Manager — Service (Client Operations) Ebury Malaga Office - Hybrid: 4 days in the office, 1 day working from home per week Do you want to own a product at the centre of how Ebury serves its clients - and shape how it connects to everything around it? Do you look at a manual process and immediately picture how it could be automated? If you are result oriented, a problem solver hungry to learn more, then Ebury is the place for you! We are seeking an Associate Product Manager to own the...

So, who are we? IG Group is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. What You'll Do Deliver exceptional customer service as part of IG Group's customer support team, providing digital -first support to global customer and handling a range of que ries on our products, markets and platforms. Work within a multi-national , high - performing team to deliver a n excellent customer experience w hile maintaining...

Job Summary To support the Senior/Associate Director in revenue generation, customer acquisition, relationship deepening, portfolio growth and business development across both the Premium and Priority Banking segments through a dedicated virtual engagement model. The Assistant Relationship Manager (Virtual) is responsible for managing and servicing an assigned portfolio of Premium and Priority Banking customers through proactive telephone, video and digital engagement channels. The role will execute a disciplined Contact Management Plan to deepen customer relationships, enhance customer experience, identify financial needs and deliver appropriate banking, wealth, insurance and investment solutions. The role will support the growth of Priority Banking by developing Premium Banking customers towards Priority qualification through consistent customer engagement, portfolio reviews, needs-based conversations and wallet share expansion. The role will also ensure existing Priority...

Who We Are: Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our recent Series D funding round brought our total investment to over $320 million, fueling our ambitious vision. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 9 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet . We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind...

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About The Opportunity The Senior Risk Manager supports the Regional Head of Risk in overseeing financial and non-financial risks across the region. The role helps maintain robust risk frameworks, controls, governance, and reporting, while providing effective oversight and...

At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for over a million clients globally. Recognised globally as a Best Place to Work, we’re a people-first company where long-term wins always matter more. As part of our team, you will shape the future of fintech with real technology, care, and purpose. Why this role matters The Balance Management Specialist is responsible for executing PSP balance management and settlement operations, ensuring accuracy, efficiency, and compliance in daily processes. This role operates with a good level of independence, applying professional expertise to manage daily operations, resolving non-standard discrepancies, and contributing to stable and effective financial operations. The role is based in our Limassol office, Cyprus. In case of relocation, we offer full relocation support for you and your...

At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for over a million clients globally. Recognised globally as a Best Place to Work, we’re a people-first company where long-term wins always matter more. As part of our team, you will shape the future of fintech with real technology, care, and purpose. Why this role matters As a Product Designer, you will design and improve user experiences across web and mobile platforms, with a focus on KYC and Payments. You will work on complex customer journeys such as verification and payment flows, where usability and clarity can directly impact key product metrics. You will translate product requirements into clear, high-quality interfaces, using product data, user feedback, and research to make informed design decisions and improve existing experiences. This is an office-based role in...

Why this role matters The Data & Analytics team plays a pivotal role in the success of our CRM Marketing function and whole Marketing division by providing high-quality experimentation and timely analytical insights as well as data-backed recommendations, maintaining data operations and ensuring data quality. The role is based in our office in Limassol, Cyprus. In case of relocation, we offer full relocation support for you and your family to make your move smooth and worry-free. What you'll actually do Design and execute A/B tests, set hypotheses, measure experiment results, apply statistical methodologies and provide actionable recommendations to optimise CRM campaigns. Perform data analysis from clients and partners to understand user behavior, identify trends, and uncover opportunities for growth and retention. Work closely with CRM Marketing and other Marketing teams to gather requirements, align on objectives, and define the scope of data tasks. Understand the CRM...

At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for over a million clients globally. Recognised globally as a Best Place to Work, we’re a people-first company where long-term wins always matter more. As part of our team, you will shape the future of fintech with real technology, care, and purpose. Why this role matters We are looking for an experienced Business System Analyst to join our Payment Integrations team. Our team connects payment providers and payment methods across different markets, helping ensure a reliable payment experience for Exness clients. You will take responsibility for payment integrations throughout the delivery lifecycle, from requirements analysis and communication to implementation support, testing, and launch. You will join an experienced and collaborative team with well-established processes and...