10 customer success manager jobs in Amsterdam

About the role We’re looking for an Implementation Manager for our Delivery team. You will be responsible for managing project implementations and technical account management for our customers. Your primary focus will be to take ownership of some of Fourthline’s most important customers, ensure timely delivery of integrated products and exceptional technical support. You have excellent verbal and written communication skills and have a strong background in project management. In addition, you will dedicate a portion of your time to process/project improvements and coaching your fellow team members. What you'll do As an Implementation Manager, you’re… Willing to get your hands on new and already on-going implementation projects and technical support for some of our most important customers. Coach, provide guidance and support other team members to ensure successful project deliveries and customer satisfaction. Collaborate with the team to navigate complex projects and...

Everything we do, starts with you. Together with you, we build the most human-centric fintech. We have the ambition to create the next. And - with Bertelsmann - a strong foundation to start from. Let’s make it new – for society and for yourself. We are looking for a Junior Account Manager Mobile office / Amsterdam or Heerenveen Do you not shy away from keeping multiple balls in the air? Do you like to have a lot of responsibilities and are organizing and communication skills your second nature? Then the position of junior account manager at Riverty is something for you. In this role you stay on top of the SME merchants and you mainly focus on building and maintaining long-lasting customer relationships and you actively seek for new business with existing merchants. In this role, you will liaise with cross-functional internal teams (Including Marketing, Merchant Support and product development) to make sure you bring the voice of the merchant to the heart of the...

Everything we do, starts with you. Together with you, we build the most human-centric fintech. We have the ambition to create the next. And - with Bertelsmann - a strong foundation to start from. Let’s make it new – for society and for yourself. We are looking for a Junior Account Manager Mobile office / Amsterdam or Heerenveen Do you not shy away from keeping multiple balls in the air? Do you like to have a lot of responsibilities and are organizing and communication skills your second nature? Then the position of junior account manager at Riverty is something for you. In this role you stay on top of the SME merchants and you mainly focus on building and maintaining long-lasting customer relationships and you actively seek for new business with existing merchants. In this role, you will liaise with cross-functional internal teams (Including Marketing, Merchant Support and product development) to make sure you bring the voice of the merchant to the heart of the...

About the role We’re looking for an Implementation Manager for our Delivery team. You will be responsible for managing project implementations and technical account management for our customers. Your primary focus will be to take ownership of some of Fourthline’s most important customers, ensure timely delivery of integrated products and exceptional technical support. You have excellent verbal and written communication skills and have a strong background in project management. In addition, you will dedicate a portion of your time to process/project improvements and coaching your fellow team members. What you'll do As an Implementation Manager, you’re… Willing to get your hands on new and already on-going implementation projects and technical support for some of our most important customers. Coach, provide guidance and support other team members to ensure successful project deliveries and customer satisfaction. Collaborate with the team to navigate complex projects...

Do you want to be part of a FinTech challenge within a highly motivated team? As a NodeJS Software Engineer, you get opportunities to expand your horizon, learn more about the FinTech space, and (of course) become a skilled engineer. We are striving to build the best platform in the market and using the latest technologies to do so. What are you waiting for? Read on! What you will work on We are looking for talent that is fluent in the many languages our profession yields (NodeJS, React, AWS) and knows how to bring our efforts to the next level. You will use your knowledge to design and build high-performing, reliable solutions for high throughput, distributed systems using a variety of third-party and internal libraries and frameworks. All to make sure the handling of loan requests and making payments to our customers works like a charm. And this is just the beginning. Interesting to know is our backend stack consists of AWS, NodeJS, EKS, MongoDB, GitLab, and more. This means...

We get curious people invested in the world. We believe access to global capital markets is not only for the privileged few. Our vision is to enable people to fulfill their financial aspirations to make an impact. That’s why we use the power of technology to deliver clients what they need, when they need it in a user-friendly and personalized experience. About the job: Do you have an interest in financial products and building strong relationships with institutional clients? Are you service-orientated? Then we would love to invite you to apply to our Institutional Service team opportunity. The Institutional Service Desk is the key point of contact for all day-to-day operational queries, solving a range of issues for our institutional clients. We take pride in a high client satisfaction, consistently improving and optimising the overall client relationship. You will be responsible for delivering a high level of service to our Asset Managers and Financial...

Manager Key Account Sales Would you like to lead a successful Corporate Sales team and work for a dynamic, fast growing (+80%) Fintech company, being a First Data – ABN AMRO JV? European Merchant Services (EMS) offers a complete package of Omnichannel Payment Solutions both to SME and to (International) Corporate Clients; form Acquiring to POS terminals and our e-Commerce Gateway. What this job is all about We are seeking an experienced and results-driven People Leader to join our team in the fast-paced and dynamic online payment industry. As the People Leader, you will play a pivotal role in maximizing the success and happiness of every individual contributor within the team. Your exceptional leadership and communication skills will enable you to foster a positive work environment and drive the professional development of our team members. If you have a minimum of 7 years of people leadership experience and a passion for nurturing talent, we encourage you to apply. What...

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. Ebury has high standards when it comes to working with clients. We need to make sure that the clients we serve and the transactions we carry out respect all the legal, regulatory and ethical standards. This means that when we onboard a client, we need to perform a very important screening on the prospect and the transactions this client would like to do via us. And this is where you come in! Role Purpose The Analyst is responsible for conducting the onboarding review in line with current policy to ensure all Know Your Customer (KYC) requirements are fulfilled. He plays a vital role together with the sales team in order to provide a smooth onboarding experience while making sure that our legal and compliance requirements are met....

Junior Trading Assistant With Over 2 million people across Europe using DEGIRO as their online broker of choice, our team of Trading Assistants have the essential role in making sure they get the best support whenever they need us. This is where you come in! Are you ready to grow your career in FinTech? You will be joining our team of customer-centric champions, in a vibrant, fast-paced and ever-growing environment. This is the best position for you if you are a quick learner with some knowledge about financial markets looking for a career starter leading to endless growth and learning opportunities in FinTech. To best assist our customers, we offer you the following opportunities: Tailor-made training and onboarding based on your previous experience and knowledge. You will learn everything about financial products, transfers, tax, corporate actions, trading venues, market abuse, among others; Paid ESMA “Retail Informeren” (Dutch)...

What is the role about? Our Crypto team is responsible for Bitvavo interactions with blockchains - running nodes, enabling customers to deposit or withdraw their cryptocurrencies, but also ensuring proper management of our hot wallets. Team will consist mainly of backend and blockchain engineers with a small addition of front-end capacity. How will you make an impact? As a Product Manager you will have an exciting opportunity to shape and make a real impact on the future of a leading European retail investment platform. You will be responsible for leading product work for the Crypto team. You will be responsible for creating strategy for your team and aligning it with overarching product strategy and stakeholders in order to create stable and reliable deposit and withdrawal experience for our users. Together with the engineering manager, you will be also responsible for translating this strategy into the development and together you will ensure timely and reliable delivery....