24 Client Service jobs in Vilnius

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. Meet Nuvei , Nuvei is the global fintech building the infrastructure for every payment, everywhere. Its modular, flexible, and scalable technology enables leading companies to accept next-generation payments, offer all payout options, and benefit from card issuing, banking, risk, and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 52 markets, 150 currencies, and over 720 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally through one integration. At Nuvei, we live our core values, and we thrive on solving complex problems. We're dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey! Your Mission...

We're looking for a UX Designer to join our Nasdaq Trade Surveillance team in Vilnius, reporting to Director of Product Delivery. In this role, you'll lead UX and design work within a cross-functional scrum team, helping us reimagine and rebuild the user interface for one of the market's leading trade surveillance platforms. You'll fit right in if you're a self-starter who loves crafting intuitive user experiences, thrives in a fast-paced agile environment, and gets energy from seeing your designs come to life in a product used by clients around the world. What You'll Do Design user-centric experiences that balance user needs with business and technical requirements. Partner closely with the Product Delivery Lead and development team to translate user insights into polished, functional designs. Lead product design activities end-to-end — from scoping and planning through wireframes, prototypes, and final delivery. Host client feedback and user testing sessions to gather...

Build the future of FinTech at VIALET At VIALET, we're not just another electronic money institution. We're building a specialized financial platform for target industries, providing a comprehensive suite of solutions that empower businesses to thrive. We're laser-focused on delivering exceptional service and expert support to our clients, and we're ranked among the top EMIs in Lithuania in client funds, turnover, and revenue. As we scale, we're expanding to new industries and regions, solidifying our position as a leader in the FinTech landscape. Join our growing Transaction Monitoring & Sanction Screening team and help us shape the future of finance! Why VIALET? Impact: Directly contribute to a platform used by industry leaders. Growth: Be part of a rapidly expanding company with ambitious goals. Expertise: Work alongside a talented Transaction Monitoring & Sanction Screening team in a collaborative environment. Ownership: Take ownership and see your work...

As a Senior Project Manager reporting to Sr. Director – Delivery Management, you'll play a central role in delivering Nasdaq's global system implementations - driving projects from initiation through to successful close. You'll work at the intersection of technology, finance, and client experience, managing cross-functional teams and complex stakeholder relationships in a fast-paced, high-impact environment. You'll thrive in this role if you're delivery-focused, collaborative, and passionate about creating exceptional outcomes for clients and internal teams alike. Key Responsibilities Lead end-to-end project delivery, including scope definition, milestone planning, resource management, and budget oversight. Identify, analyze, and manage project risks and issues, escalating where appropriate to ensure timely resolution. Chair governance meetings and maintain accurate project documentation, including plans, risk logs, status reports, and post-implementation reviews. Build...

About Us XTB is a global company from the financial industry, focusing on online trading of financial instruments. We are the largest FinTech in Poland and a leader in Central and Eastern Europe, and the range of our operations covers several countries, including Asia and South America. At XTB, we focus on the development of our employees, giving them opportunities to gain knowledge and skills in various fields, as well as offering a number of training and development programs. If you are looking for challenges and want to gain valuable experience in an international business environment, XTB is the right place for you. We are a certified Great Place to Work company. MLRO based in Lithuania, will hold local responsibility and accountability for ensuring that all activities of the Company comply with Lithuanian Anti-Money Laundering and Counter-Terrorist Financing (AML/CFT) laws. Key Responsibilities As our MLRO , you will be the backbone of our regulatory integrity....

As a FinTech Client Support Analyst reporting to the Client Support Services Manager, you'll play a critical role in delivering exceptional support to financial institution clients and driving continuous improvements across IT support operations. You'll thrive in this position if you're detail-oriented, proactive, and passionate about technology and client success - and if you enjoy working in a fast-paced, globally connected environment. Key Responsibilities Deliver responsive support for cloud-based IT products used by financial institutions, ensuring high service quality and client satisfaction. Manage critical incidents end-to-end, keeping clients informed with timely and clear communication until resolution. Follow established Release Management processes to enable smooth deployments and timely client updates. Contribute to continuous improvement initiatives that enhance service quality and operational efficiency. Create and maintain internal knowledge articles to...

Genome is a fully digital financial platform that delivers everything users expect from traditional banking, faster, safer, and online. We are a Lithuania-based Electronic Money Institution licensed by the Bank of Lithuania, serving both businesses and individuals, primarily across the EU and beyond. Our platform offers a wide range of services, including dedicated IBAN accounts, payment processing, currency exchange, and local and international transfers (SEPA and SWIFT). Clients can manage their finances through a smart, intuitive dashboard available on desktops and mobile apps for iOS and Android. Genome is looking for an Account Manager ! Key Responsibilities 1. Client Experience & Support Establish and maintain strong, long-lasting partnerships with new and existing corporate clients. Assist in shaping our Customer Experience Management Strategy, analyzing client activity, identifying potential friction points, and resolving issues rapidly to...

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. Meet Nuvei, Nuvei is the global fintech building the infrastructure for every payment, everywhere. Its modular, flexible, and scalable technology enables leading companies to accept next-generation payments, offer all payout options, and benefit from card issuing, banking, risk, and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 52 markets, 150 currencies, and over 720 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally through one integration. At Nuvei, we live our core values, and we thrive on solving complex problems. We're dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey! Your Mission...

About Us Established in March 2018, Bybit is one of the fastest growing cryptocurrency derivatives exchanges, with more than 70 million registered users. We offer a professional platform where crypto traders can find an ultra-fast matching engine, excellent customer service and multilingual community support. We provide innovative online spot and derivatives trading services, mining and staking products, as well as API support, to retail and institutional clients around the world, and strive to be the most reliable exchange for the emerging digital asset class. Our core values define us. We listen, care, and improve to create a faster, fairer, and more humane trading environment for our users. Our innovative, highly advanced, user-friendly platform has been designed from the ground-up using best-in-class infrastructure to provide our users with the industry's safest, fastest, fairest, and most transparent trading experience. Built on customer-centric values, we endeavour to...

Genome is a fully digital financial platform that delivers everything users expect from traditional banking, faster, safer, and online. We are a Lithuania-based Electronic Money Institution licensed by the Bank of Lithuania, serving both businesses and individuals, primarily across the EU and beyond. Our platform offers a wide range of services, including dedicated IBAN accounts, payment processing, currency exchange, and local and international transfers (SEPA and SWIFT). Clients can manage their finances through a smart, intuitive dashboard available on desktops and mobile apps for iOS and Android. Genome is looking for a Head of Acquiring ! Key Responsibilities Strategic Leadership Contribute to and execute the company’s acquiring strategy, supporting business growth and market expansion. Coordinate the dedicated Acquiring team, driving strong performance and operational excellence. Develop and manage relationships with acquiring banks, PSPs, card schemes, and...

Genome is everything users need from the traditional banks, but safer, faster and completely online. We are a Lithuanian-based Electronic Money Institution licensed by the Bank of Lithuania. Genome is a B2B/B2C EU-oriented company, which offers personal, business, and merchant account opening, payment processing, money exchange, internal, SEPA, and SWIFT transfers, as well as other banking operations completely online. Clients can manage all their funds and accounts within our smart dashboard, which is in a desktop version, or through an app on Android and iOS. Genome is looking for a Business Development Manager ! Key Responsibilities BUSINESS PARTNERSHIPS developing relationships with existing partners and find new business partners, bank-acquirers, service providers; development of non standard projects with Key Clients and service providers; negotiations on agreements and financial conditions with partners, monitoring and reviewing existing contracts; support...

As an Issuer Surveillance Analyst you'll play a meaningful role in supporting the listing and ongoing monitoring of issuers across Nasdaq Stockholm's equity, fixed income, and exchange-traded product markets. As part of Nasdaq's Surveillance function, you'll help keep markets fair and efficient by upholding effective and well-balanced regulation, fairly enforcing rules, and contributing to investor protection and orderly trading. You'll thrive in this position if you're analytical, proactive, and comfortable working in a regulatory environment. You'll collaborate with issuers, trading participants, investors, and regulators, helping build and preserve confidence in Nasdaq's markets while contributing to important decisions that support market integrity and transparency. About The Team Nasdaq's Surveillance function includes Listings, Surveillance, Enforcement, and Investigations and is at the core of Nasdaq's marketplaces. The team works closely with issuers, trading...

About Tide At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide Facts Tide is available for UK, Indian, German and French SMEs Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and...

About Wittix Wittix is a fintech company and licensed Electronic Money Institution (EMI), supervised by the Bank of Lithuania. We're building a financial super platform for businesses one that simplifies how companies manage money across borders. Our goal is to become the most trusted financial partner for businesses of all sizes, from local companies to global enterprises. We're a team that values clarity, ownership, and continuous learning. If you're ambitious, commercially driven, and excited about helping shape the future of business payments, we'd love to meet you. What You'll Do Proactively source new partnership opportunities through networking, outreach, industry events, and conferences. Prepare partnership proposals, commercial models, and business cases for management. Present Wittix's products and solutions to prospective partners and negotiate commercial agreements. Lead the partnership process from initial contact through onboarding and...

As a Site Reliability Engineer, working in Platform Operations team, you'll play a critical role in keeping Nasdaq's platforms running reliably and efficiently across global markets. You'll drive operational excellence through automation, continuous improvement, and close collaboration with engineering teams - helping us deliver resilient, scalable services to clients worldwide. You'll thrive in this role if you're a self-starter who enjoys solving complex technical challenges, works well across teams, and brings a passion for technology and automation to a fast-paced, high-impact environment. Key Responsibilities Platform Operations: Manage, scale, and optimize production-grade Kubernetes (k8s) clusters across multi-cloud or hybrid environments. GitOps & Deployment: Design and maintain automated application delivery pipelines using ArgoCD to ensure declarative environment states. Infrastructure as Code (IaC): Provision and manage cloud infrastructure using tools like...

As a Data Scientist within the Core AI Development team, you'll play a role in developing innovative Machine Learning solutions, and helping build the future of our products, services, and client experiences! You'll thrive in this role if you're curious and ambitious professional who enjoys solving sophisticated problems, exploring new technologies, and translating data into business impact. You'll work closely with cross-functional teams to deliver solutions that drive smarter decisions and measurable results. Key Responsibilities Design, develop, and implement machine learning and AI solutions that create measurable value across the organization. Transform complex data into actionable insights and recommendations for both technical and non-technical audience. Partner with business and technology teams to understand challenges, find opportunities, and deliver data-driven solutions. Communicate project progress, key findings, and business impact to partners at various...

As a Platform Operations Specialist , you'll play a critical role in ensuring the reliability and performance of Nasdaq's trading systems and market operations. You'll thrive in this position if you're diligent, technically skilled, and passionate about keeping global markets running smoothly. You bring a global perspective, a calm approach under pressure, and a commitment to delivering seamless service in a fast-paced, high-impact environment. Key Responsibilities Monitor production systems in real time, identify emerging issues, and troubleshoot software, hardware, and capacity problems to maintain uptime and performance. Support daily market operations, including system startup and shutdown procedures, application updates, and recovery processes. Collaborate with clients, network providers, and internal teams to resolve connectivity and technical issues quickly and effectively. Maintain operational documentation and procedures to support continuous improvement and...

About Wittix Wittix is a fintech company and licensed Electronic Money Institution (EMI), supervised by the Bank of Lithuania. We're building a financial super platform for businesses one that simplifies how companies manage money across borders. Our goal is to become the most trusted financial partner for businesses of all sizes, from local companies to global enterprises. We're a team that values clarity, ownership, and continuous learning. If you're ambitious, commercially driven, and excited about helping shape the future of business payments, we'd love to meet you. What You'll Do Proactively source new partnership opportunities through networking, outreach, industry events, and conferences. Prepare partnership proposals, commercial models, and business cases for management. Present Wittix's products and solutions to prospective partners and negotiate commercial agreements. Lead the partnership process from initial contact through onboarding and long-term...

Devexperts works with respected financial institutions, delivering products and tailor-made solutions for retail and brokerage houses, exchanges, and buy-side firms. The company focuses on trading platforms and brokerage automation, complex software development projects, market data products, and IT consulting services. Job Description We are looking for a Business Analyst (Software Requirements Analyst) to help us make better products for our customers. As a Business Analyst, you will be working in a team of professionals with huge experience in creating financial software products. You will be working with financial technologies, sophisticated margining algorithms and trading monitoring tools. We expect the Business Analyst to: Analyze customers’ business processes and operations at all project stages, Analyze and document legacy systems and existing functionality, Elicit customers' needs through stakeholder interviews and workshops, and propose...

Genome is a fully digital financial platform that delivers everything users expect from traditional banking, faster, safer, and online. We are a Lithuania-based Electronic Money Institution licensed by the Bank of Lithuania, serving both businesses and individuals, primarily across the EU and beyond. Our platform offers a wide range of services, including dedicated IBAN accounts, payment processing, currency exchange, and local and international transfers (SEPA and SWIFT). Clients can manage their finances through a smart, intuitive dashboard available on desktops and mobile apps for iOS and Android. Genome is looking for a Junior KYC/Compliance Specialist ! Key Responsibilities Evaluate applications from individual clients, performing standard Customer Due Diligence (CDD) procedures to ensure seamless and secure onboarding. Reach out directly to clients to request missing information or clarify documents, verifying the details and recording everything accurately...